Terms of Service

Last updated: March 31, 2026

Acceptance of Terms

By accessing or using Casola ("Service"), you agree to be bound by these Terms of Service ("Terms"). You must be at least 18 years old to use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree to these Terms, do not use the Service.

Description of Service

Casola is an AI inference routing platform that provides access to large language models, image generation, video synthesis, and voice AI services via an OpenAI-compatible and Fal.ai-compatible API. The Service routes requests to GPU worker infrastructure and returns AI-generated outputs.

Account Registration

You may sign in via GitHub or Google OAuth. You are responsible for maintaining the security of your credentials and API tokens. You must notify us immediately of any unauthorized use. We reserve the right to suspend accounts that violate these Terms.

Acceptable Use

Your use of the Service is governed by our Acceptable Use Policy, which is incorporated into these Terms by reference. Violations of the AUP may result in suspension or termination of your account.

AI-Generated Content

You own the outputs generated from your inputs subject to applicable law and the licenses of the underlying models. You are solely responsible for evaluating the accuracy, legality, and suitability of AI-generated content before use. AI outputs may be inaccurate, biased, or inappropriate — do not rely on them for medical, legal, financial, or safety-critical decisions without independent verification.

API Usage

API access is provided via scoped tokens. You may create tokens with limited scopes for programmatic access. Tokens must be kept confidential. We may rate-limit or revoke tokens that are abused or that pose a security risk.

Service Availability

We strive for high availability but do not guarantee uninterrupted service. GPU capacity is subject to availability from third-party providers. We are not liable for delays, failures, or degraded performance caused by infrastructure constraints, maintenance, or force majeure events. We do not offer a service-level agreement unless separately agreed in writing.

Intellectual Property

The Casola platform, brand, and software are our proprietary property. Nothing in these Terms grants you a license to use our trademarks or reproduce our software. You retain ownership of your input data and, subject to these Terms, the outputs generated from it.

Data and Privacy

Our collection, use, and retention of your data is governed by our Privacy Policy, incorporated herein by reference.

Billing

Usage is billed based on compute consumed (tokens, seconds of GPU time, etc.) at the rates published on our pricing page. Billing is processed by Stripe. Disputed charges must be raised within 30 days of the invoice date. We reserve the right to change pricing with 30 days' notice.

For workflow jobs, billing is calculated per step as each step completes. If a workflow is interrupted or fails partway through, you will be charged for any steps that completed successfully prior to the failure.

Termination

You may terminate your account at any time. We may suspend or terminate your access for violation of these Terms, non-payment, or conduct that harms other users or the platform. On termination, your data will be deleted per our retention policy.

Disclaimers

The Service is provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that AI outputs are accurate, complete, or suitable for any particular use.

Limitation of Liability

To the maximum extent permitted by law, in no event shall Casola be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or in connection with these Terms or your use of the Service, even if advised of the possibility of such damages. Our total liability shall not exceed the amounts paid by you in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Casola and its affiliates from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your inputs, or your violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law provisions. Before initiating arbitration, the parties agree to attempt to resolve any dispute informally by contacting legal@casola.ai and negotiating in good faith for at least 30 days. If the dispute is not resolved informally, it shall be resolved by binding arbitration under the AAA Commercial Arbitration Rules, except that either party may seek injunctive relief in a court of competent jurisdiction, and either party may bring an individual claim in small claims court in lieu of arbitration.

Changes to These Terms

We may update these Terms. Material changes will be communicated via email or in-app notice with at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

Contact

Questions about these Terms? Email legal@casola.ai.